What to do before an emergency repair visit

Keep people, pets, and vehicles clear of the door, and do not stand under a door that is stuck partway. Chamberlain warns not to operate a door by hand if it feels extremely heavy, falls quickly when released, will not stay open, or if the springs, cables, or rollers look broken or damaged; in those cases stop and contact a professional. If the door is down and will not open, it can be left closed until a technician arrives.

Do not try to adjust, remove, or repair the springs or cables. DASMA states that springs and spring hardware are under high tension and that this work must be done by a trained technician, and Clopay lists the springs, sections, track, and operator among the parts a homeowner should not handle.

Once the area is safe, call Experts Garage Door. The team provides 24/7 emergency garage door repair across West Orlando.